bajie Responsible Gaming
Gaming is entertainment — as long as it stays within limits. bajie wants every player to stay aware of their time and money, and to feel comfortable seeking help when needed.
Why responsible gaming matters
Online casino and sports betting are a form of entertainment — but they are only enjoyable when a player can stay in control of their budget and time. bajie believes that informed players have the best experience. For this reason, we have built several self-management tools into every account so that anyone can set their own limits.
Those who have read bajie's terms and conditions will know that honesty and transparency are at the heart of our policy. The amount you bet should always be something you can afford to lose without it affecting your daily life. Money set aside for your family's needs, rent, or medical expenses should never be used for betting.
Problem gambling is a mental health issue — not a moral failing. Seeking help at the right time is a sign of courage. Read bajie's FAQ for answers to common questions about self-exclusion and setting limits.
Keep in mind
- There is no guarantee of winning
- Betting is entertainment, not a way to earn money
- Do not place larger bets to chase losses
- Do not play under the influence of alcohol or when under stress
- Take breaks and get rest
Self-management tools
bajie provides these tools on every account so that players can control the pace and amount of their own play. Contact the support team to have any of these activated.
Deposit limit
Set a maximum amount you can deposit per day, per week, or per month. Lowering the limit takes effect immediately; increasing it requires a waiting period.
Loss limit
Decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, no further bets can be placed for that period.
Session time limit
Limit how long you play in a single session. When the set time is up, a break notification will appear automatically.
Cooling-off period
Take a mandatory break from 1 day up to 6 weeks. During this time you cannot log in to your account. The break cannot be cancelled before it ends.
Self-exclusion
Close your account for a period ranging from 6 months to permanently. Once self-exclusion is active, bajie will not send any promotional communications.
Bet limit
Set a maximum amount for a single bet. This reduces the risk of sudden large decisions and helps keep losses in check.
To activate any of these tools or to find out more, contact bajie's 24/7 live chat or email.
Warning signs
If you notice any of these signs in yourself or someone you know, seek help right away. These are common indicators of problem gambling:
Feeling the urge to bet more after a loss in order to win back the money
Hiding the truth about the amount or time spent betting from family or friends
Cutting back on sleep, food, or work to spend more time betting
Repeatedly trying to stop playing but failing
Using money meant for household expenses, rent, or medical bills for betting
Feeling restless, angry, or low when unable to bet
Taking on debt or borrowing money to keep betting
Placing betting above work, family, or friends in priority
Where to find help
Acknowledging the problem is the first step. bajie's support team, your family, and professional counsellors are all here for you.
bajie support team
bajie's live chat is available 24 hours a day, 7 days a week in Bangla and English. Chat directly or send an email for self-exclusion, setting limits, or closing your account: [email protected]
Family and close ones
Talk openly with a trusted family member or friend. Support from someone close to you is often the most effective help of all.
Professional counselling
Get confidential advice from a mental health professional or behavioural therapist. A number of government and private mental health centres in Bangladesh offer services free of charge or at low cost.
bajie's commitment
bajie believes that an honest and transparent environment is the best environment for players in the long run. Visit our About Us page to learn more about how bajie works to ensure a safe and enjoyable experience.
We never provide any opportunity for minors and we reserve the right to take active steps at any sign of problem gambling. Our goal is for every player to play responsibly and enjoy themselves.
- Age verification is mandatory for every account
- Self-exclusion activated within 24 hours upon request
- No promotional messages are sent to self-excluded accounts
- Accounts are reviewed in the event of suspicious activity
- Players' personal information is kept private and secure
- 24/7 support available in Bangla
Safe gaming tips
- Decide the maximum you are willing to lose before you start playing
- Do not borrow money assuming you will win
- Take at least one break every hour
- Do not play when you are not in a good state of mind
- Do not put all your winnings straight back into bets
- Do not let others use your account