bajie FAQ — VIP, Deposits, Accounts and More

This page answers the most common questions in plain language — from getting started at bajie to VIP cashback, mobile use, live dealer games and depositing via bKash or Nagad. Browse the sections below to find what you need quickly.

For ages 21+ Mobile wallet support Support in Bengali SSL secured

VIP Benefits

bajie's VIP program has five tiers and a weekly cashback benefit. Detailed questions and answers on this topic are provided below. Read the bajie VIP benefits page for more information.

bajie has five VIP tiers in total: Bronze (up to 0.2% weekly cashback), Silver (up to 0.3%), Gold (up to 0.5%), Platinum (up to 0.6%) and Diamond (up to 0.8%). Cashback is calculated based on your net loss for the week. For example, a Gold member with a net loss of ৳20,000 in a week receives ৳100 cashback.

Playing regularly and staying active on your account is the main way to move up the VIP tiers at bajie. The more consistently you play and the more bets you place, the faster you will reach the next tier. The bajie team reviews each account's activity and upgrades tiers automatically. For more information, contact the support team directly.

Weekly cashback is the amount paid at a set rate on your net loss for that week — that is, your total losses minus your total winnings. For example, a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 cashback. This is the maximum amount for that tier.

The Diamond tier is bajie's highest VIP level, offering up to 0.8% weekly cashback. Diamond members also receive priority support, exclusive promotions and personalised offers. The specific benefits for this tier are updated regularly, so ask on live chat for the latest details.

Yes. Once you create a new account at bajie, you are automatically enrolled in the VIP program. You start at the Bronze tier and can gradually move up to higher tiers by playing regularly. For full registration details, visit the bajie Login page.

Live Dealer Games

bajie Casino features games from multiple live dealer providers including Evolution, Pragmatic Play Live and Ezugi. Common questions about live games in Bengali are answered here.

Yes. bajie's live casino games run smoothly on both Android and iOS devices. A stable mobile data or Wi-Fi connection gives you better video streaming quality. Live Baccarat, Roulette and Teen Patti all display clearly on a phone screen and the interface is touch-friendly.

In Live Roulette, a wheel is spun and the number where the ball lands is the result. You can bet on a specific number, a colour (red or black), odd or even, or low (1–18) or high (19–36) numbers. At bajie, the dealer speaks in Bengali or English and the entire process is shown on video in real time.

Yes, both Teen Patti and Andar Bahar are available at bajie in live dealer format. In Teen Patti, each player receives three cards and the player with the best hand wins. In Andar Bahar, one card is revealed and you bet on whether the matching card will appear on the "Andar" or "Bahar" side. Both games are straightforward and suitable for new players.

Baccarat is actually quite simple. There are essentially three bets — Player, Banker or Tie. The hand whose total points are closest to 9 wins. At bajie, the Pragmatic Play Live and Ezugi baccarat tables have low minimum bets, so new players can try them with ease. Check the table limits before you start.

Account and Login

Find answers here to any questions about creating an account, login issues or updating your details. To log in directly, go to the bajie Login page.

Registering at bajie is straightforward. Go to the site, fill in the registration form with your mobile number, password and the required details, and your account will be activated through OTP verification. Please note that you must be at least 21 years old to play at bajie. Each person may only create one account.

Click the "Forgot password?" link on the login page. Enter the mobile number or email address you used during registration and an OTP will be sent to you. Use that OTP to set a new password. If you have trouble, contact bajie's 24/7 live chat support — they will assist you in Bengali.

To update your personal details at bajie, log in and go to account settings. Some changes may require identity verification. If you cannot do it yourself, let the support team know via live chat — they will help you update the information securely.

When logging in on a new device, an OTP may be sent for security verification. Make sure your mobile number or email address is entered correctly. You can also try clearing your browser's cookies and cache. If the problem continues, let bajie support know via live chat — they will resolve it quickly.

No. Each person is only permitted one account at bajie. Creating multiple accounts may result in all accounts being suspended and any deposited funds being cancelled. Read the Terms and Conditions page for full details on the rules.

Mobile Use

bajie is fully mobile-friendly and works on both Android and iOS devices. For more about the app, visit the bajie App page.

bajie supports Android and iOS smartphones and tablets. You can also access the site from a desktop or laptop using any modern browser (Chrome, Firefox, Safari). Keeping your device's operating system up to date will give you the best experience.

On Android, open bajie in Chrome, tap the menu (⋮) in the top right, then select "Add to Home screen". On iOS, open the site in Safari, tap the Share icon at the bottom and select "Add to Home Screen". After that you can open bajie directly from your home screen.

Yes, almost all bajie games — slots, live casino, fishing games and sports betting — work in a mobile browser. You can get the full experience in the browser without installing a separate app. A good data connection will make live games run more smoothly.

bajie's servers save the last state before a connection is lost. In most slot games, the spin will complete once you reconnect. For live games, session recovery depends on the provider's rules. If any unresolved bets remain, contact support and they will check the records.

First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data. Then restart the browser and log back in to bajie. Restarting your phone often fixes the issue as well. If the problem continues, let live chat know.

Deposit Questions

You can easily deposit funds at bajie via bKash, Nagad, Rocket and Upay. Learn about the deposit process before you start betting on bajie Bet or playing casino games.

The minimum deposit at bajie is ৳100. This limit is the same across all payment methods — you can start with ৳100 via bKash, Nagad, Rocket or Upay. On your first deposit, there is a 100% bonus of up to ৳8,000 available (20x wagering applies).

Log in to bajie, go to the deposit section and select Nagad as the payment method. Enter the amount and send the payment from your Nagad app to the Nagad number shown by bajie. Your balance is usually updated within a few minutes.

bajie does not charge any extra fee for deposits made via bKash. bKash's own transaction fees may apply, depending on bKash's own policies. Contact bajie support if you need more details about the deposit process.

bajie supports four mobile wallet methods for both deposits and withdrawals: bKash, Nagad, Rocket and Upay. The minimum deposit across all methods is ৳100. For withdrawals, the minimum is ৳800 and funds generally arrive within 10 to 45 minutes.

Your balance normally updates within a few minutes. If there is a delay, take a screenshot of the payment or note the transaction ID and send it to bajie via live chat. The support team will verify it and correct your balance promptly. Without proof of payment, resolving the issue may take longer.

Still have questions? We are ready to help

If you did not find the answer to your question above, bajie's support team is available around the clock (24/7). Assistance is provided in both Bengali and English.

Chat with us on live chat